:root{--navy:#0b2447;--navy2:#102f5b;--blue:#0d86e9;--blue2:#0a6fc4;--green:#17b768;--ink:#13233a;--muted:#67778f;--line:#e5ebf2;--soft:#f5f8fc;--white:#fff;--danger:#e84e5d;--shadow:0 18px 60px rgba(20,48,84,.09);--radius:22px;--container:1200px}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:#fff;line-height:1.6;-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}img{max-width:100%;height:auto}button,input{font:inherit}.container{width:min(calc(100% - 40px),var(--container));margin:auto}.narrow{max-width:860px}.screen-reader-text{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.skip-link{position:fixed;left:12px;top:-60px;background:#fff;padding:12px 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.hero-search{margin:25px auto}.site-footer{padding:62px 0 20px;background:#0a2343;color:#c5d1df}.footer-grid{display:grid;grid-template-columns:1.5fr .7fr .8fr;gap:50px}.footer-logo{width:300px;filter:brightness(0) invert(1);opacity:.96}.footer-grid p{max-width:500px;font-size:14px;color:#9fb1c7}.footer-grid h2{font-size:14px;color:#fff;margin-top:0}.footer-grid ul{list-style:none;padding:0;margin:0}.footer-grid li{margin:8px 0}.footer-grid a{font-size:14px}.footer-bottom{display:flex;justify-content:space-between;border-top:1px solid rgba(255,255,255,.1);margin-top:36px;padding-top:18px;color:#8195ad;font-size:12px}.pagination,.nav-links{display:flex;justify-content:center;gap:8px;margin-top:34px}.page-numbers{display:inline-grid;place-items:center;min-width:42px;height:42px;padding:0 12px;border:1px solid var(--line);border-radius:11px;background:#fff;font-size:13px;font-weight:750}.page-numbers.current{background:var(--navy);color:#fff;border-color:var(--navy)}@media(max-width:1050px){.hero-grid{grid-template-columns:1fr;gap:38px}.hero-panel{min-height:350px}.company-grid,.directory-grid{grid-template-columns:repeat(3,1fr)}.entries-grid{grid-template-columns:repeat(2,1fr)}.company-profile{grid-template-columns:86px 1fr}.company-avatar.big{width:86px;height:86px}.profile-stats{grid-column:1/-1}.content-layout{grid-template-columns:1fr}.side-card{position:static}.explain-grid{grid-template-columns:1fr}.steps{grid-template-columns:repeat(3,1fr)}}@media(max-width:780px){.container{width:min(calc(100% - 28px),var(--container))}.header-inner{height:72px}.brand img{width:245px;max-height:55px}.menu-toggle{display:block}.primary-nav{position:absolute;left:14px;right:14px;top:76px;background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow);padding:10px;display:none}.primary-nav.is-open{display:block}.nav-list{display:block}.nav-list a{padding:12px}.hero{padding:52px 0}.hero-grid{gap:30px}.hero h1{font-size:43px}.hero-copy>p{font-size:16px}.hero-trust{display:grid;gap:7px}.hero-panel{min-height:340px;padding:20px}.stat-card.featured{margin-top:72px}.section{padding:54px 0}.company-grid,.directory-grid{grid-template-columns:repeat(2,1fr)}.entries-grid{grid-template-columns:1fr}.steps{grid-template-columns:1fr}.section-head{align-items:start}.company-profile{grid-template-columns:70px 1fr}.company-avatar.big{width:70px;height:70px;border-radius:20px;font-size:28px}.profile-stats{display:grid;grid-template-columns:repeat(3,1fr)}.profile-stats>div{min-width:0;padding:13px 8px}.filter-bar{align-items:start;flex-direction:column}.source-box{grid-template-columns:44px 1fr}.source-button{grid-column:1/-1}.article-card{padding:22px}.footer-grid{grid-template-columns:1fr 1fr}.footer-grid>div:first-child{grid-column:1/-1}}@media(max-width:520px){.brand img{width:210px}.hero h1{font-size:36px}.hero-search{padding:5px}.hero-search button{padding:11px 17px}.company-grid,.directory-grid{grid-template-columns:1fr}.company-card{min-height:92px}.stat-row{grid-template-columns:1fr 1fr}.hero-panel{min-height:360px}.section-head{display:block}.section-head .text-link{display:inline-block;margin-top:12px}.company-profile{grid-template-columns:58px 1fr;gap:14px}.company-avatar.big{width:58px;height:58px}.profile-links{flex-wrap:wrap}.profile-stats{grid-template-columns:1fr}.profile-stats>div{border-right:0;border-bottom:1px solid var(--line)}.profile-stats>div:last-child{border-bottom:0}.entry-page-head h1{font-size:34px}.footer-grid{grid-template-columns:1fr}.footer-grid>div:first-child{grid-column:auto}.footer-bottom{display:block}.footer-bottom span{display:block;margin:5px 0}}

/* Legal transparency and source-provenance surfaces */
.editorial-notice{margin:0 0 28px;padding:20px 22px;border:1px solid #d7e7f6;border-radius:18px;background:linear-gradient(135deg,#f7fbff,#fbfdff);color:#36506d}.editorial-notice strong{display:block;color:var(--navy);font-size:14px;margin-bottom:6px}.editorial-notice p{margin:6px 0;font-size:13px;line-height:1.65}.editorial-notice a,.company-legal-note a,.legal-page a,.side-legal-links a{color:var(--blue2);font-weight:800;text-decoration:underline;text-underline-offset:3px}.company-legal-note{margin-top:24px;padding:16px 18px;border:1px solid #dfebf5;border-radius:16px;background:#fff;color:#526981}.company-legal-note strong{display:block;color:var(--navy);font-size:13px}.company-legal-note p{margin:5px 0 0;font-size:13px}.side-legal-links{display:grid;gap:8px;margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}.side-legal-links a{font-size:12px}.legal-page .article-content h2{margin:34px 0 12px;color:var(--navy);font-size:24px;line-height:1.25}.legal-page .article-content h2:first-child{margin-top:0}.legal-page .article-content p,.legal-page .article-content li{font-size:16px;line-height:1.8}.legal-page .article-content ul{padding-left:22px}.legal-identity{list-style:none;padding:0!important;margin:0 0 24px}.legal-identity li{padding:9px 0;border-bottom:1px solid var(--line)}.footer-disclaimer{padding-top:10px;border-top:1px solid rgba(255,255,255,.08)}
.transparency-strip{padding:26px 0;background:#f2f7fc;border-top:1px solid var(--line)}.transparency-inner{display:flex;align-items:center;justify-content:space-between;gap:28px}.transparency-inner strong{color:var(--navy);font-size:14px}.transparency-inner p{max-width:820px;margin:4px 0 0;color:var(--muted);font-size:13px}.transparency-links{display:flex;gap:10px;flex-shrink:0}.transparency-links a{padding:9px 12px;border:1px solid #d7e5f1;border-radius:10px;background:#fff;color:var(--blue2);font-size:12px;font-weight:850}@media(max-width:780px){.transparency-inner{align-items:flex-start;flex-direction:column}.transparency-links{flex-wrap:wrap}}

.source-quote{margin:24px 0;padding:20px 22px;border:1px solid var(--line);border-left:4px solid #18a957;border-radius:14px;background:#f6fbf8}.source-quote h2{margin:0 0 10px;font-size:16px;color:var(--navy)}.source-quote blockquote{margin:0}.source-quote blockquote p{margin:0;font-size:16px;line-height:1.75;color:#334155;font-style:italic}.kind-badge.tesekkur{background:#eaf9f0;color:#157347}

/* Dedicated source thank-you message shown inside complaint details */
.thank-badge{display:inline-flex;align-items:center;padding:6px 10px;border-radius:999px;background:#eaf9f0;color:#147a46;font-size:11px;font-weight:850;letter-spacing:.01em}.thank-message-box{display:grid;grid-template-columns:52px minmax(0,1fr);gap:18px;margin:30px 0 4px;padding:24px;border:1px solid #cfeada;border-radius:20px;background:linear-gradient(135deg,#f4fbf7 0%,#fbfefd 100%);box-shadow:0 14px 36px rgba(23,183,104,.07)}.thank-message-icon{width:52px;height:52px;border-radius:16px;display:grid;place-items:center;background:#e0f7ea;color:#168751}.thank-message-kicker{display:block;margin-bottom:3px;color:#168751;font-size:11px;font-weight:900;letter-spacing:.1em;text-transform:uppercase}.thank-message-content h2{margin:0 0 12px;color:var(--navy);font-size:21px;line-height:1.25}.thank-message-content blockquote{margin:0;padding:0;border:0}.thank-message-content blockquote p{margin:0;color:#284b3a;font-size:17px;line-height:1.75;font-style:normal}.thank-message-meta{display:flex;flex-wrap:wrap;gap:8px 16px;margin-top:15px;padding-top:13px;border-top:1px solid #d9eee2;color:#678074;font-size:11px;font-weight:700}@media(max-width:520px){.thank-message-box{grid-template-columns:1fr;padding:20px}.thank-message-icon{width:44px;height:44px;border-radius:13px}.thank-message-content h2{font-size:19px}.thank-message-content blockquote p{font-size:16px}}
